Attention New York Real Estate Brokers: Cultural Competency Course Required to be Licensed
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October 6, 2022
By R. Michael Brown
The New York Department of State, Division of Licensing Services, released a news bulletin that said, "Effective 9/21/22, new real estate broker applicants must complete training in cultural competency to become licensed. To meet this new requirement, applicants can submit proof of completion of a two-hour continuing education course on cultural competency along with their real estate broker application."
My State MLS in partnership with the CE Shop offers the class online for $19.
Developing Cultural Competence in New York
2 Total hours
2 Required Topic hours
Course Description
Ethnic and racial diversity is increasing faster than experts previously predicted, based on U.S. Census Bureau data. As of the 2020 Census, nearly 40% of Americans identify with a non-white race or ethnic group. With increasing diversity comes an increasing need for real estate professionals-who work with members of the public every day-to develop and practice cultural competence, and to know how to demonstrate the utmost professionalism with consumers of varied backgrounds.
This two-hour course emphasizes the importance of fair housing and embracing cultural diversity, as well as national and state demographics, before exploring tips and best practices for being culturally sensitive and showcasing professionalism at all times.
Course highlights include:
- Serving diverse population needs
- Federal and state homeownership demographics and diversity
- Cultural sensitivity
- Recognizing your own bias
- Working with and celebrating diversity
- Building rapport with diverse clients
- Active listening and effective communication
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