A successful apartment purchase in Manhattan has at least 53 steps, and an apartment sale 117.This is not a hallucination ? this is a fact. So, what does this do to you, the buyer or seller? It triggers: ?anxiety?overwhelm?confusion, and?fearMy name is Shelley Lindauer and you must use me to navigate this complicated process. I work with professionals who are choked by lack of time, anxious about the overwhelming, detailed real estate purchase or sale process, and want to make sure they?re making the best possible deal. I?m very different from other real estate agents: ?With demanding clients I have the patience of Mother Teresa while I search, find, and score the perfect property at the perfect price. ?First time buyer? I understand the confusion and fear of making the first biggest purchase of your life. ?I understand the anger, sadness and frustration of recently divorced clients.?Expecting another child? I know the discomfort of a space too small with cribs and toys cluttering your space. ?Foreign buyers know that I will figuratively steer them in the right direction when they literally don?t know one block from another! They know they won?t be taken advantage of.The key to a successful deal is negotiating the best terms for my client, be it price or closing date, or financial terms. And, most important, is that talent and ability to complete the overwhelming, cumbersome, arduous, intrusive ? and some would say nauseating ? board package to ensure board approval. Sometimes it?s easier to complete a PhD than a board package!! When it comes to real estate, I understand three things:#1 ? The real estate market ? I continually analyze what is happening with the real estate market, prices, mortgage rates, etc. What?s selling now? What impact will mortgage rates have on your purchase or sale? What are recent neighborhood trends? How you should handle multiple bid situations. #2 ? The emotion of the buyer or seller. It?s a highly emotional time for all parties involved in the transaction. I hold people?s hands through the entire process until the deal is complete ? and then keep in touch with them to see how they?re doing. #3 ? Business and finances ? I don?t want my clients to leave any money on the table. I?m a master of negotiation and as a Certified Negotiation Expert I understand the negotiation strategy.